General

• What is StocksToTrade?
• How do I get Started with StocksToTrade?
• Does StocksToTrade provide real-time stock market data?
• Can I trade on StocksToTrade?
• Is StocksToTrade a broker?
• What qualifies me as a Non-Professional user?

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Customer Support

• How do I access the control panel and manage my account online?
• How can I reset my password?
• Can I change my email address?
• I'm an MMP user, how do I sign up?
• Why isn’t Level 2 available during the trial period?
• How can I cancel my subscription?

How-To Guide

• How do I complete the agreement form?
• How do I access the control panel?
• How do I customize add-ons?
• How do I locate screening features?
• How do I use chat?
• How do I open a tab and locate widgets?

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Technical Support

• What type of computer is required and what internet speed is recommended?
• Why I am receiving a broker integration error code 200?
• Why is the StocksToTrade platform lagging?

Sales

• Can I try StocksToTrade before committing to a subscription?
• Will I be automatically charged $179.95 when I sign up?
• How do I change my subscription from monthly to annual?
• I was a previous subscriber, how can I sign up again?
• Will I receive the same price if I cancel my current account and decide to return?
• What are the current subscription options?

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Billing

• How do I change the credit card I have on file?
• Can I use any other form of payment beside credit card?
• What am I paying for on the StocksToTrade platform?
• Am I able to pause my account?
• Can my spouse use my account?
• Can I share an account with someone else?

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