General

• What type of person should buy this?
• What is Oracle?
• What is StocksToTrade?
• Can I use STT if I’m outside of the U.S.?
• Does StocksToTrade provide real-time stock market data?
• Can I trade on StocksToTrade?

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Managing Your Subscription

• How do I access the control panel and manage my account online?
• How do I change my subscription from monthly to annual?
• How can I reset my password?
• Can my spouse use my account?
• Am I able to pause my account?
• How do I change the credit card I have on file?

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Becoming a Subscriber

• I was a previous subscriber, how can I sign up again?
• How do I get Started with StocksToTrade?
• Can I try StocksToTrade before committing to a subscription?
• Who is StocksToTrade for?
• Why StocksToTrade?
• I'm an MMP user, how do I sign up?

Accounts & Billing

• Can I cancel at any time?
• What am I paying for on the StocksToTrade platform?
• What are the current subscription options?
• Will I be charged for the first month if I cancel before the end of my trial?
• I forgot I had an account and never canceled — can I get a refund?
• Does the 14-day trial automatically renew?

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Technical Support

• What type of computer is required and what internet speed is recommended?
• Why I am receiving a broker integration error code 200?
• Why is the StocksToTrade platform lagging?

Privacy & Security

• Is STT secure?
• Will my email address be shared?

Alerts

• How do I use these alerts to manage my risk?
• How can I use your alerts to make better trades?

Data and Tickers

• Does StocksToTrade provide historical data?
• How can I access pre-market data?
• How often is your data updated?
• What Markets do you cover?

How-To Guide

• How do I complete the agreement form?
• How do I access the control panel?
• How do I customize add-ons?
• How do I locate screening features?
• How do I use chat?
• How do I open a tab and locate widgets?

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