When you are upgraded to the monthly or annual subscription you receive access to full market data including OTC/BB data.
In order for you to use this data, we need to confirm that you are compliant with the market rules and are not a licensed or non-licensed advisor in the market, also known as a professional user.
The agreement forms provided must be filled out and the market requirements agreed to in order to access the real-time full data.
Please note - there are rules within the form that you should be aware of when filling them out.
The following are some examples of answers that are not acceptable for the employment section that would likely get your account flagged for lack of information:
- PO Box addresses
- Self Employed with no details
- Student with no details
Here are some suggestions for alternative answers if you fall into one of these categories and are not sure how to respond:
- Part-time Investor
- Day Trader
- Student studying how to trade with details
If your account is flagged as a potential Professional account or we have a lack of information on the form, you will be contacted by our Compliance Team.
The Compliance Team will explain why we do not offer service to professionals at this time or attempt to collect more information in order to ensure your form will be compliant with the market.
The team will email you twice requesting the necessary information. If there is no reply, your account will be suspended until the information is received and the issue is resolved.
You can always contact us at firstname.lastname@example.org to resolve this problem in case you have been suspended.