Quick Answer: You can cancel anytime with no fees. Your access continues until your current billing period ends.
Step-by-Step Cancellation Instructions
Step 1: Access Your Control Panel
- Go to https://orders.stockstotrade.com/cp
- Log in with your StocksToTrade credentials
- If you need to reset your password, click here
Step 2: Navigate to Subscriptions
- Click on the Subscriptions tab in your Control Panel
- You'll see your active subscription listed
Step 3: Cancel Your Subscription
- Click the red "Cancel" button next to your subscription
- A confirmation prompt will appear
- Confirm your cancellation to complete the process
What Happens After You Cancel
✅ No Cancellation Fees
- You can cancel at any time without any additional charges
- There are no penalties for cancelling
✅ Keep Your Access
- During trial: You keep access until your trial period ends
- After subscribing: You keep full access until the end of your current billing period
- You get full value for what you've already paid
✅ Easy to Restart
- You can reactivate your subscription anytime through your Control Panel
- Your login credentials remain the same
Important: Refund Policy
Subscription payments are non-refundable and all sales are final unless a specific money-back guarantee was advertised at the time of your purchase.
When you cancel, you'll continue to have access to all StocksToTrade features until the end of your current subscription period, ensuring you receive full value for your payment.
Money-Back Guarantees
Some products may include advertised money-back guarantees. These guarantees:
- Have specific terms stated at the time of purchase
- Only apply for the stated time period
- Are not available if you resubscribe to the same product within two years after using a guarantee
How to Return to StocksToTrade
Changed your mind? You can easily restart your subscription:
- Log into your Control Panel
- Navigate to the Subscriptions section
- Click "Renew" under your subscription details
- Your account will be reactivated with the same features
If you'd like to explore different subscription options, contact our sales team for assistance.
Common Questions
Q: Can I pause my subscription instead of cancelling? A: We don't offer the option to pause subscriptions, but you can cancel and easily restart anytime.
Q: Will I lose my watchlists and settings if I cancel? A: Your account information is preserved. When you return, your settings should be as you left them.
Q: What if I'm on a trial? A: You can cancel during your trial period. You'll keep access until the trial ends and won't be charged for the next billing cycle.
Q: Can I get a partial refund for unused time? A: No, but you keep full access until your billing period ends, so you receive the full value of your subscription.
Need Help?
Having trouble with cancellation or have questions about your account?
- Email Support: support@stockstotrade.com
- Billing Questions: +1 (888) 988-5155
- Sales Team: +1 (855) 595-0668
Our support team is available Monday to Friday, 9 AM to 5 PM EST.
Laeni B.