Reporting an issue

If you have come across a bug, annoyance, or any issue that you would like to report, please follow these steps to file a report:

  1. Open a support ticket.

  2. Take note of the steps you have taken to create or encounter the issue.

  3. Provide information about your system/computer, including:

    • CPU
    • RAM
    • Operating system (Windows, Mac)
    • OS version
    • Hard disk space
    • And any other relevant details.
  4. Describe the issue you have encountered in as much detail as possible.

  5. If applicable, make a video or take a screenshot of the issue to illustrate it and make it easier for our developers to replicate and address.

  6. Include the build version of StocksToTrade you are running, which can be found in the settings (gear icon) on the upper right corner of StocksToTrade.

  7. Once you have collected all the necessary information, please submit it to our team for further review.

By following these steps, you will help us effectively investigate and address the reported issue.

 

Was this article helpful?
1 out of 51 found this helpful